Privacy Policy

1. Introduction

Welcome to SEMIS Academy (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, share, and protect your information when you use our Learning Management System (LMS), websites, and related services under semis.academy. By using our platform, you agree to this Policy.

2. Information We Collect

a) Information You Provide

Registration: Name, email, phone, date of birth, gender, password.
Profile: Photo, address, education background, interests.
Course Activity: Enrollments, assignments, quizzes, grades, certificates, progress.
Payments (if applicable): Method, transaction IDs, billing info.
Support: Messages/attachments you send to support.

b) Automatically Collected

IP address, device & browser info, OS, usage analytics, crash logs.
Cookies/identifiers for login sessions and performance.

c) Third-Party Data

Social/SSO logins (e.g., Google, Microsoft) may provide basic profile info you permit.

3. How We Use Your Information

Provide/manage course access, student/instructor accounts.
Track learning progress, quiz results, and issue certificates.
Personalize recommendations and notifications.
Communicate about courses, features, offers, policy updates.
Secure the platform and prevent fraud/abuse.
Comply with legal, accounting, and regulatory duties.

4. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, improve performance (e.g., Google Analytics, Microsoft Clarity), and personalize your experience. You can manage cookies in your browser settings; some features may not work without them.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share limited data:

With Instructors: For grading and progress tracking.
With Service Providers: Hosting, analytics, payments, email—under strict confidentiality and data protection obligations.
With Authorities: When required by law, legal process, or government regulation.

6. Data Retention

We retain data while your account is active or as required by law. You may request deletion; we will remove or anonymize data except where retention is legally required or necessary for academic records.

7. Your Rights

Access, correct, or update your profile data.
Request deletion or portability of your data.
Withdraw consent for marketing communications.
File a complaint regarding privacy concerns.

Contact: privacy@semis.academy

8. Data Security

We use SSL encryption, role-based access, and secure hosting to protect your data. No system is 100% secure; please use strong, unique passwords and keep them confidential.

9. Children’s Privacy

The platform is intended for learners aged 13+. For K–12 use, parental or institutional consent is required prior to registration.

10. International Data Transfers

Your data may be processed in Nepal or other countries where our providers operate, following applicable data protection standards.

11. Updates to This Policy

We may update this Policy periodically. Changes will appear here with an updated “Last Updated” date. Please review regularly.